Specialists in IT recruitment.
Looking to scale your IT team? As a specialist IT recruitment agency, we’ll help you find support, infrastructure and cyber security professionals who protect uptime, reduce risk and keep your IT systems running. Whether you’re hiring for a key project or building out a new function, we’ll connect you with talent that fits your goals.
THE PROBLEM
Struggling to find IT professionals who can actually deliver?
You need people who can manage systems, support users and secure infrastructure, but that’s hard to judge from a CV alone. Good candidates move quickly and competition is high, which makes getting it right even harder.
As an IT recruitment agency, we help CIOs, Heads of IT and internal hiring teams cut through the noise. By proactively sourcing and screening talent for technical depth, culture fit and business context, we help you hire with speed and confidence.
Whether you're filling a critical infrastructure role or building out your internal IT function, we’ll help you find professionals who can deliver from day one.
THE SOLUTION
Why you should partner with us.
IT professionals who deliver from day one.
We don’t just match CVs to job specs. We find IT professionals with the technical ability, problem-solving mindset and real-world experience to perform in your environment. Every candidate we send is vetted for role fit, team fit and impact — so you hire with confidence.
CV shortlists built for speed and certainty.
We move quickly, without cutting corners. Our process delivers pre-screened candidates already aligned to your systems, tools and team structure. That means less time spent reviewing, and more time securing the right hire for your growing team.
Built for busy IT leaders and internal teams.
From role scoping to salary benchmarking, we support every step of the hiring process. Whether you're backfilling a key role or scaling your tech function, we act as a recruitment partner that understands your priorities and works at your pace.
SALARY GUIDES
2025 UK IT salary guide.
Knowing what to offer is just as important as knowing who to hire. In a fast-moving market, the best IT professionals won’t wait around for below-market offers or vague packages.
Our 2025 UK IT salary guide gives you up-to-date benchmarks across support, infrastructure, networking and cyber roles. Use it to make competitive offers, retain top performers and shape a stronger hiring strategy.
TESTIMONIALS
What our clients say about us.
Digital Waffle has truly been a game-changer for our organisation. Over the past two years, they've successfully placed numerous candidates across various functions, and their commitment to excellence shines through in every interaction. We look forward to continuing this valuable partnership!
Harry GriffithsSophie’s expertise was invaluable in helping us secure three exceptional account managers. Her dedication, keen understanding of our requirements & tireless efforts showcased her commitment to finding the perfect candidates for us.
Sophie ShakeshaftMatt was fantastic to deal with. He made the recruitment process so easy and really went the extra mile to find us the right candidate. His helpful approach and commitment to getting the right person made a big difference. Definitely would use Matt and Digital Waffle again for any future hires.
Matt TroughtRecruitment can be painful when the recruiters don’t understand your needs and the technical differences between roles. Luckily Digital Waffle are experts in their field and provide a speedy and accurate service. Great candidates and no waffle. Zak Jones especially is extremely talented and helpful. He goes the extra mile in building long-term relationships, and not just for the quick win.
Zak JonesLuke is a very professional recruitment consultant who always delivers excellent results. He understands what the needs are and he is always very quick to react. I recommend Luke as he is truly passionate about recruitment and I'm confident that a partnership with him would greatly benefit any client.
Luke RoseFinding the perfect fit for our expanding marketing team felt like quite a challenge until we teamed up with Maddie at Digital Waffle. Her expertise, unwavering support, and sharp insights have been a game-changer in our search. Thanks to Maddie, we've landed an excellent Social Media Manager who has really amped up our marketing game.
Maddie RichardsonMia approached me about a year ago and asked if they could help find applicants. I immediately liked her no-nonsense approach. Instead of making a sales pitch, she tried to understand our needs and got us great candidates. Communication is quick and all stakeholders have the information they need at any given point. I recommend working with Mia & the team. Thank you!
Mia PartridgeStuart’s professionalism and attention to detail were evident throughout the recruitment process, resulting in a successful and efficient hiring experience. We will definitely be contacting Stuart and Digital Waffle for any future hires. Can’t recommend him enough!
Stuart ManserI’ve worked with Louis for 12+ years and hope to continue for many more. He has supplied labour and also aided a much-needed career change. I would recommend Louis to anyone who is seeking an out-of-the-box thinker and someone who will dedicate themselves to solving your resourcing requirements.
Louis TaylorWe couldn't be more delighted with Digital Waffle's exceptional expertise in sourcing the ideal candidates. They adeptly filled a large number of roles, displaying precision and a deep understanding of our unique requirements. I recommend their services to any businesses who are seeking top-notch recruitment support.
Harry GriffithsMaddie’s expertise as a recruitment consultant was absolutely invaluable in helping us secure three exceptional account managers. Her dedication, keen understanding of our requirements, and tireless efforts showcased her commitment to finding the perfect candidates for us.
Maddie RichardsonI highly recommend Luke for any recruitment needs. I had the pleasure of working with Luke, and I was really impressed with his professionalism and expertise. If you are looking for a recruiter with vast experience in the engineering space, I’d highly recommend Luke.
Luke RoseHad such a good experience with Digital Waffle. It’s so hard to find recruiters as nice and trusting as them - highly recommend!
Harry GriffithsWHY WE’RE DIFFERENT
What makes us unique.
We don’t wait for candidates to come to us. Our team of 20 skilled recruitment consultants builds relationships with top professionals year-round. This means we really get to know their abilities, goals, and career plans. When you have a job opening, we can quickly find the perfect candidate who matches your company’s culture and needs.
We’re not a large, impersonal corporation. Our smaller team allows us to give you the personalised attention you deserve. We take the time to understand your specific needs and find the best talent for your company. You won’t be just another client to us – you’ll get dedicated service from experienced professionals who care about making successful placements.
Intuch offers more than just traditional recruitment services. We use a subscription-based model that spreads the cost of hiring over 6 or 12 months, reducing upfront expenses. Plus, our guarantee means if a candidate leaves within a certain period, we’ll refill the role. This innovative approach ensures you have ongoing access to top talent with minimal risk and maximum return on investment.
BENEFITS
What you will get in return.
A team of recruitment specialists
We have a team of 20 tech and digital recruitment specialists here to help you fill your roles.
IT recruitment specialists
We have a dedicated team of IT resourcers to ensure we find the best possible candidates.
Dedicated account manager
A dedicated account manager is on hand, to ensure a seamless hiring process.
Direct comms with hiring manager
We will come and visit your office on a monthly basis for regular progress updates - if required.
Specialist hiring consultancy
We assess your current recruitment strategies and provide expert guidance to optimise every step.
Ongoing pipeline of candidates
We will create a pipeline of candidates interested in your company and share them with you.
Third-party PSL agencies
We partner with niche agencies to help fill slightly more difficult roles.
Access to top-line tech stack
Access to Linkedin Recruiter, SourceBreaker, Workable, Idibu, HubSpot, Apollo, Lusha, Vidyard.
Monthly marketing support
Our Marketing Manager is on hand to promote your vacancies and EVP across our channels.
Access to all the job boards
Access to all job boards including Jobsite, CV Library, Indeed, Reed, Monster Jobs, CW Jobs and Total jobs.
OUR DISCIPLINES
Our recruitment expertise.
As well as our broad IT recruitment expertise, we also specialise in hiring across all infrastructure, support, and networking disciplines to help you build dependable and future-proof teams.
KEY ROLES
IT roles we specialise in:
IT Support Technician
IT Technician
IT Support Specialist
IT Support Engineer
FAQs
IT FAQs.
Working with a dedicated IT recruitment partner helps you move faster and hire smarter. We bring technical knowledge, market insight and access to pre-screened candidates — so you spend less time reviewing CVs and more time interviewing the right people.
We recruit across the full spectrum of IT roles, including:
- CIOs
- Head of IT
- Technical Leads & IT Managers
- IT Support & Service Desk
- Infrastructure & Network Engineers
- Cyber Security Analysts
- Cloud & DevOps Specialists
Whether you're hiring for hands-on delivery or strategic leadership, we tailor the search to your systems, structure and goals.
We screen for more than technical ability. Every candidate is evaluated for communication style, problem-solving approach, adaptability and how they’ve performed in similar team structures. You get a shortlist of people who can contribute in your environment from day one.
Yes. We work with in-house IT departments, MSPs, and businesses with hybrid or outsourced tech teams. Our process adapts to your structure and hiring model, whether you're growing a core team or plugging gaps in a delivery function.
Our recruitment process typically takes just 10 days, notably quicker than the usual 30 days for internal recruitment, and this timeframe includes initial briefing, candidate search, selection, and final placement.
We help scope the structure, define roles clearly and run parallel hiring processes. Whether you're building out a support team, replacing multiple engineers or scaling after investment, we’ll manage the complexity for you.
Yes. We advise on salary expectations, team structure and how to make offers that attract and retain top IT professionals. Our 2025 UK IT salary guide includes current benchmarks to help you stay competitive.
Looking to hire IT talent and need support? Not to worry, we’ve got you covered. Submit your vacancy and one of our specialist consultants will then be in touch with you shortly to discuss your specific requirements in a bit more detail.