IT Support Engineer

Position: Senior IT Support Technician
Location: Inverness, Scotland
Salary: £35,000 - £45,000

The role
We are currently looking for an experienced IT Support Technician to join a dynamic software and support team based in Inverness.

While the role is primarily office-based, occasional travel to client sites will be required, so having your own transport is essential. The ideal candidate will bring innovative ideas and a commitment to high-quality service.

Benefits

• Work with a supportive, customer-focused team.
• Enjoy a competitive salary and benefits package.
• Grow your career with a company that invests in your professional development.
• Salary: £35,000 - £45,000 (dependent on experience)
• Private Medical Insurance.
• Company Pension Scheme.

Key Responsibilities

• Provide IT support across various client needs, from troubleshooting to project management.
• This role also involves participating in a mandatory out-of-hours rota (one week/weekend every two months, 7 am – 8 pm).
• Configure and maintain Windows Server environments
• Build, deploy, and maintain hardware, including configuring RAID, iDRAC, and OS deployment.
• Manage advanced networking setups, including VLANs, VPNs (IPsec and SSL), and wireless access points.
• Administer and manage Microsoft Azure and Office 365 (SharePoint, OneDrive, licensing, migrations).
• Leverage PowerShell scripting to automate tasks.
• Utilize Hyper-V for virtualization and replication.

Requirements

• A minimum of 5 years of IT support experience.
• Strong knowledge of Microsoft Azure and Office 365 administration.
• Expertise in networking, including routers, switches, and VPNs.
• Experience with server installations, migrations, and maintenance.

Apply directly or email conor@digitalwaffle.co