Infrastructure Engineer

Job Title: Infrastructure Engineer
Location: Birmingham, UK (Hybrid)
Salary: £45,000 per annum

We are seeking an experienced Infrastructure Engineer with a strong background in virtualisation technologies and 3rd line support to join our dynamic IT team based in Birmingham. This is an exciting opportunity for a motivated individual with a passion for delivering high-quality infrastructure solutions to support our growing business needs.

Key Responsibilities:

• Provide 3rd line support for complex infrastructure issues, ensuring prompt resolution and minimal disruption to services.
• Design, implement, and maintain virtualised environments using Hyper-V and VMware technologies.
• Manage and optimise Microsoft technologies, including Windows Server, Active Directory, and Azure.
• Troubleshoot and resolve complex infrastructure issues, ensuring minimal downtime and high availability.
• Support and monitor system performance, security, and backups.
• Collaborate with cross-functional teams to develop and implement infrastructure strategies.
• Participate in capacity planning, system upgrades, and disaster recovery planning.

Key Requirements:

• Proven experience with 3rd line support and troubleshooting within complex infrastructure environments.
• Expertise in Hyper-V and VMware virtualisation technologies.
• Strong knowledge of Microsoft technologies (Windows Server, AD, Exchange, Azure).
• Excellent troubleshooting and problem-solving skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Strong communication skills with a team-oriented approach.

Desirable Skills:

• Experience with cloud platforms (Azure/AWS) and hybrid environments.
• Knowledge of networking fundamentals (DNS, DHCP, TCP/IP).
• Relevant certifications such as Microsoft Certified or VMware Certified Professional (VCP).