Senior Support Engineer

Posted 07 March 2023
Salary £35000 - £40000 per annum
LocationSouth East London
Job type Permanent
Discipline Infrastructure ​
ReferenceMP-212
Contact NameMax Plowman

Job description

Digital Waffle is working with an exciting and innovative Creative Agency that works across retail and property development environments.
They have been involved in Mega-Projects with large Social Media companies as well as collaborating extensively with governments in the middle east on creating cutting-edge platforms.

Benefits of the role include : 

  • Hybrid Working from London Bridge Office
  • Share options
  • Occasional opportunities for international travel

To be successful in this position, applicants should have the following : 

  • Zendesk ticketing experience
  • Extensive experience in dealing with escalations at the 3rd line 
  • Collaborate with Software Devs to make sure client software is up-to-date and supported
  • Occasional travel to client sites for on-site support
  • Deploy & maintain Hardware systems
  • Extensive Stakeholder management experience


Please note - Applicants must be based in London and have full right to work in the UK