IT Infrastructure Engineer

Role: IT Infrastructure Engineer
Salary: up to £65k DOE
Location: Birmingham

We are looking for a skilled IT Infrastructure Engineer to join a well-established Law Firm that leverages cutting-edge technology to drive innovation and success. As they continue to expand our operations, they are seeking a talented and experienced IT Infrastructure Engineer to join the team. This role will focus predominantly on 3rd-line support while also providing expertise in managing our SQL estate, SharePoint estate, Azure Cloud Services, Single Sign-On (SSO), and identity management.

Key Responsibilities:

• Provide advanced technical support for escalated incidents and service requests
• Troubleshoot complex infrastructure issues to ensure optimal performance and reliability.
• Collaborate with other IT teams to resolve cross-functional technical challenges.
• Administer and optimize the firm's SQL estate, ensuring databases are secure, performant, and scalable.
• Implement backup and recovery strategies to safeguard critical data.
• Stay abreast of SQL Server updates and best practices.
• Oversee the firm's SharePoint environment, including configuration, customization, and maintenance.
• Collaborate with business stakeholders to understand requirements and implement effective SharePoint solutions.
• Manage and optimize the firm's presence on Azure, ensuring efficient utilization of cloud resources.
• Implement and support Azure infrastructure components, adhering to best practices for scalability, security, and availability.
• Design, implement, and maintain Single Sign-On solutions for seamless user authentication.
• Manage identity and access management processes, ensuring compliance with security policies.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience in 3rd line support and managing complex IT infrastructures.
• Expertise in SQL Server administration and optimization.
• Hands-on experience with SharePoint configuration and administration.
• In-depth knowledge of Azure Cloud Services.
• Familiarity with Single Sign-On (SSO) solutions and identity management best practices.
• Relevant certifications (e.g., MCSE, MCSA, Azure certifications) will be advantageous.

Skills and Attributes:

• Strong problem-solving and troubleshooting skills.
• Excellent communication and collaboration abilities.
• Proactive mindset with a commitment to continuous learning.
• Ability to work well under pressure and meet deadlines.

If you are a skilled IT professional with a passion for infrastructure engineering and a desire to contribute to the success of a growing organisation, please apply now!