Shaquille Stephenson

Cyber Security Assurance SpecialistBirmingham (Hybrid)£60-70K (DOE) + Excellent Benefits Digital Waffle is working with leading provider of affordable housing solutions. Who are looking for a Cyber Security Assurance Specialist, to join the technology team. In this role, you will play a critical role in safeguarding the organisation's sensitive information from cyber threats in a pragmatic and cost-effective manner.Responsibilities:Conduct comprehensive cybersecurity assessments to identify vulnerabilities, assess risks, and develop mitigation strategies.Collaborate with internal stakeholders and external partners to implement security best practices and address identified vulnerabilities and weaknesses.Develop & establish supplier chain security agreements / contracts / questionnaires and manage completion and disengagement.Ensure timely and robust incident management resolution, including major incident response coordination and management.Stay informed about emerging cybersecurity threats and trends, providing recommendations for proactive risk mitigation and threat prevention.Skills/Experience:Proven experience in cybersecurity assurance or related roles, with a strong understanding of cybersecurity principles, practices, and technologies.Relevant certifications (e.g., CISSP, CISA, CISM, etc.) are a plus.Technical knowledge and broad hands-on experience of working with security technologies such as the Microsoft XDR stack, vulnerability management tools, EDR platforms, SIEMs (Splunk / Azure Sentinel), Powershell etc.Strong analytical and problem-solving skills, with the ability to effectively prioritise and manage multiple tasks.Ability to work supportively and collaboratively with colleagues across Technology & transformation as well as the wider business.

Senior IT EngineerSouthampton£35,000 - £40,000k (DOE)Digital Waffle is working with a highly successful and fast growing MSP, who are looking for a Senior IT Engineer. The ideal candidate will have a strong background in IT support, looking to step up into a leadership role, and a passion for delivering outstanding customer service.Responsibilities:Manage and oversee the day-to-day operations of the 1st Line Service Desk team.Provide leadership, guidance, and support to team members, fostering a collaborative and high-performance work environment.Ensure timely and effective resolution of client issues and requests, maintaining high levels of customer satisfaction.Monitor service desk performance metrics and KPIs, identifying areas for improvement and implementing strategies to enhance efficiency and effectiveness.Develop and maintain service desk processes, procedures, and documentation to ensure consistency and quality of service delivery.Act as a point of escalation for complex or critical incidents, working closely with other teams to facilitate resolution.Requirements:Strong technical knowledge of IT systems, networks, and infrastructure, with proficiency in troubleshooting and problem-solving.Excellent communication skills, with the ability to interact effectively with clients, team members, and stakeholders at all levels.Proven leadership abilities, including the ability to motivate, coach, and develop a team of support professionals.Experience working in a Managed Service Provider (MSP) environment - Ideal.ITIL certification - Ideal.

Service Desk ManagerSouthampton£35,000 - £40,000k (DOE)Digital Waffle is working with a highly successful and fast growing MSP, who are looking for a Service Desk Manager The ideal candidate will have a strong background in IT support, as well as leadership experience, and a passion for delivering outstanding customer service.Responsibilities:Manage and oversee the day-to-day operations of the 1st Line Service Desk team.Provide leadership, guidance, and support to team members, fostering a collaborative and high-performance work environment.Ensure timely and effective resolution of client issues and requests, maintaining high levels of customer satisfaction.Monitor service desk performance metrics and KPIs, identifying areas for improvement and implementing strategies to enhance efficiency and effectiveness.Develop and maintain service desk processes, procedures, and documentation to ensure consistency and quality of service delivery.Act as a point of escalation for complex or critical incidents, working closely with other teams to facilitate resolution.Requirements:Strong technical knowledge of IT systems, networks, and infrastructure, with proficiency in troubleshooting and problem-solving.Excellent communication skills, with the ability to interact effectively with clients, team members, and stakeholders at all levels.Proven leadership abilities, including the ability to motivate, coach, and develop a team of support professionals.Experience working in a Managed Service Provider (MSP) environment - Ideal.ITIL certification - Ideal.

Cyber Security EngineerBirmingham (Hybrid)£60,000 - £70,000k (DOE)Digital Waffle is looking for a Cyber Security Engineer to join a global leading law firm. You will play a key role in safeguarding their digital assets and infrastructure from cyber threats. You will be responsible for designing, implementing, and maintaining security solutions to protect their systems, networks, and data. Additionally, you will collaborate with cross-functional teams to identify vulnerabilities, develop mitigation strategies, and ensure compliance with industry standards and regulations.Key Responsibilities:Design and implement security measures to protect digital assets and infrastructure.Conduct regular security assessments and vulnerability scans to identify risks and weaknesses.Develop and maintain security policies, procedures, and documentation.Monitor security logs and alerts to detect and respond to security incidents in a timely manner.Collaborate with IT and engineering teams to integrate security best practices into systems and applications.Stay abreast of the latest cyber security trends, threats, and technologies.Qualifications:3 to 5 years of information security or cyber security preferred.Bachelor’s degree in computer science, cyber security, or related field preferred. Equivalent work experience can substitute for a degree.Cloud experience, ideally with MS Azure though open to AWS, GCP, Oracle Cloud.Experience with security tools such as WAF, IPS/IDS, SIEM, Data Leakage.Familiarity with network protocols, encryption techniques, and access control models.

Cyber Security EngineerLondon (Hybrid)£75,000 - £85,000k (DOE)Digital Waffle is looking for a Cyber Security Engineer to join a global leading law firm. You will play a key role in safeguarding their digital assets and infrastructure from cyber threats. You will be responsible for designing, implementing, and maintaining security solutions to protect their systems, networks, and data. Additionally, you will collaborate with cross-functional teams to identify vulnerabilities, develop mitigation strategies, and ensure compliance with industry standards and regulations.Key Responsibilities:Design and implement security measures to protect digital assets and infrastructure.Conduct regular security assessments and vulnerability scans to identify risks and weaknesses.Develop and maintain security policies, procedures, and documentation.Monitor security logs and alerts to detect and respond to security incidents in a timely manner.Collaborate with IT and engineering teams to integrate security best practices into systems and applications.Stay abreast of the latest cyber security trends, threats, and technologies.Qualifications:3 to 5 years of information security or cyber security preferred.Bachelor’s degree in computer science, cyber security, or related field preferred. Equivalent work experience can substitute for a degree.Cloud experience, ideally with MS Azure though open to AWS, GCP, Oracle Cloud.Experience with security tools such as WAF, IPS/IDS, SIEM, Data Leakage.Familiarity with network protocols, encryption techniques, and access control models.

Service Desk ManagerSouthampton£35,000 - £40,000k (DOE)Digital Waffle is working with a highly successful and fast growing MSP, who are looking for a Service Desk Manager The ideal candidate will have a strong background in IT support, as well as leadership experience, and a passion for delivering outstanding customer service.Responsibilities:Manage and oversee the day-to-day operations of the 1st Line Service Desk team.Provide leadership, guidance, and support to team members, fostering a collaborative and high-performance work environment.Ensure timely and effective resolution of client issues and requests, maintaining high levels of customer satisfaction.Monitor service desk performance metrics and KPIs, identifying areas for improvement and implementing strategies to enhance efficiency and effectiveness.Develop and maintain service desk processes, procedures, and documentation to ensure consistency and quality of service delivery.Act as a point of escalation for complex or critical incidents, working closely with other teams to facilitate resolution.Requirements:Strong technical knowledge of IT systems, networks, and infrastructure, with proficiency in troubleshooting and problem-solving.Excellent communication skills, with the ability to interact effectively with clients, team members, and stakeholders at all levels.Proven leadership abilities, including the ability to motivate, coach, and develop a team of support professionals.Experience working in a Managed Service Provider (MSP) environment - Ideal.ITIL certification - Ideal.

Cyber Security Assurance SpecialistBirmingham (Hybrid)£60-70K (DOE) + Excellent Benefits Digital Waffle is working with leading provider of affordable housing solutions. Who are looking for a Cyber Security Assurance Specialist, to join the technology team. In this role, you will play a critical role in safeguarding the organisation's sensitive information from cyber threats in a pragmatic and cost-effective manner.Responsibilities:Conduct comprehensive cybersecurity assessments to identify vulnerabilities, assess risks, and develop mitigation strategies.Collaborate with internal stakeholders and external partners to implement security best practices and address identified vulnerabilities and weaknesses.Develop & establish supplier chain security agreements / contracts / questionnaires and manage completion and disengagement.Ensure timely and robust incident management resolution, including major incident response coordination and management.Stay informed about emerging cybersecurity threats and trends, providing recommendations for proactive risk mitigation and threat prevention.Skills/Experience:Proven experience in cybersecurity assurance or related roles, with a strong understanding of cybersecurity principles, practices, and technologies.Relevant certifications (e.g., CISSP, CISA, CISM, etc.) are a plus.Technical knowledge and broad hands-on experience of working with security technologies such as the Microsoft XDR stack, vulnerability management tools, EDR platforms, SIEMs (Splunk / Azure Sentinel), Powershell etc.Strong analytical and problem-solving skills, with the ability to effectively prioritise and manage multiple tasks.Ability to work supportively and collaboratively with colleagues across Technology & transformation as well as the wider business.

Cyber Security EngineerLondon (Hybrid)£75,000 - £85,000k (DOE)Digital Waffle is looking for a Cyber Security Engineer to join a global leading law firm. You will play a key role in safeguarding their digital assets and infrastructure from cyber threats. You will be responsible for designing, implementing, and maintaining security solutions to protect their systems, networks, and data. Additionally, you will collaborate with cross-functional teams to identify vulnerabilities, develop mitigation strategies, and ensure compliance with industry standards and regulations.Key Responsibilities:Design and implement security measures to protect digital assets and infrastructure.Conduct regular security assessments and vulnerability scans to identify risks and weaknesses.Develop and maintain security policies, procedures, and documentation.Monitor security logs and alerts to detect and respond to security incidents in a timely manner.Collaborate with IT and engineering teams to integrate security best practices into systems and applications.Stay abreast of the latest cyber security trends, threats, and technologies.Qualifications:3 to 5 years of information security or cyber security preferred.Bachelor’s degree in computer science, cyber security, or related field preferred. Equivalent work experience can substitute for a degree.Cloud experience, ideally with MS Azure though open to AWS, GCP, Oracle Cloud.Experience with security tools such as WAF, IPS/IDS, SIEM, Data Leakage.Familiarity with network protocols, encryption techniques, and access control models.

Cyber Security EngineerBirmingham (Hybrid)£60,000 - £70,000k (DOE)Digital Waffle is looking for a Cyber Security Engineer to join a global leading law firm. You will play a key role in safeguarding their digital assets and infrastructure from cyber threats. You will be responsible for designing, implementing, and maintaining security solutions to protect their systems, networks, and data. Additionally, you will collaborate with cross-functional teams to identify vulnerabilities, develop mitigation strategies, and ensure compliance with industry standards and regulations.Key Responsibilities:Design and implement security measures to protect digital assets and infrastructure.Conduct regular security assessments and vulnerability scans to identify risks and weaknesses.Develop and maintain security policies, procedures, and documentation.Monitor security logs and alerts to detect and respond to security incidents in a timely manner.Collaborate with IT and engineering teams to integrate security best practices into systems and applications.Stay abreast of the latest cyber security trends, threats, and technologies.Qualifications:3 to 5 years of information security or cyber security preferred.Bachelor’s degree in computer science, cyber security, or related field preferred. Equivalent work experience can substitute for a degree.Cloud experience, ideally with MS Azure though open to AWS, GCP, Oracle Cloud.Experience with security tools such as WAF, IPS/IDS, SIEM, Data Leakage.Familiarity with network protocols, encryption techniques, and access control models.

Cyber Security Assurance SpecialistBirmingham (Hybrid)£60-70K (DOE) + Excellent Benefits Digital Waffle is working with leading provider of affordable housing solutions. Who are looking for a Cyber Security Assurance Specialist, to join the technology team. In this role, you will play a critical role in safeguarding the organisation's sensitive information from cyber threats in a pragmatic and cost-effective manner.Responsibilities:Conduct comprehensive cybersecurity assessments to identify vulnerabilities, assess risks, and develop mitigation strategies.Collaborate with internal stakeholders and external partners to implement security best practices and address identified vulnerabilities and weaknesses.Develop & establish supplier chain security agreements / contracts / questionnaires and manage completion and disengagement.Ensure timely and robust incident management resolution, including major incident response coordination and management.Stay informed about emerging cybersecurity threats and trends, providing recommendations for proactive risk mitigation and threat prevention.Skills/Experience:Proven experience in cybersecurity assurance or related roles, with a strong understanding of cybersecurity principles, practices, and technologies.Relevant certifications (e.g., CISSP, CISA, CISM, etc.) are a plus.Technical knowledge and broad hands-on experience of working with security technologies such as the Microsoft XDR stack, vulnerability management tools, EDR platforms, SIEMs (Splunk / Azure Sentinel), Powershell etc.Strong analytical and problem-solving skills, with the ability to effectively prioritise and manage multiple tasks.Ability to work supportively and collaboratively with colleagues across Technology & transformation as well as the wider business.

Service Desk ManagerSouthampton£35,000 - £40,000k (DOE)Digital Waffle is working with a highly successful and fast growing MSP, who are looking for a Service Desk Manager The ideal candidate will have a strong background in IT support, as well as leadership experience, and a passion for delivering outstanding customer service.Responsibilities:Manage and oversee the day-to-day operations of the 1st Line Service Desk team.Provide leadership, guidance, and support to team members, fostering a collaborative and high-performance work environment.Ensure timely and effective resolution of client issues and requests, maintaining high levels of customer satisfaction.Monitor service desk performance metrics and KPIs, identifying areas for improvement and implementing strategies to enhance efficiency and effectiveness.Develop and maintain service desk processes, procedures, and documentation to ensure consistency and quality of service delivery.Act as a point of escalation for complex or critical incidents, working closely with other teams to facilitate resolution.Requirements:Strong technical knowledge of IT systems, networks, and infrastructure, with proficiency in troubleshooting and problem-solving.Excellent communication skills, with the ability to interact effectively with clients, team members, and stakeholders at all levels.Proven leadership abilities, including the ability to motivate, coach, and develop a team of support professionals.Experience working in a Managed Service Provider (MSP) environment - Ideal.ITIL certification - Ideal.

Cyber Security Assurance SpecialistBirmingham (Hybrid)£60-70K (DOE) + Excellent Benefits Digital Waffle is working with leading provider of affordable housing solutions. Who are looking for a Cyber Security Assurance Specialist, to join the technology team. In this role, you will play a critical role in safeguarding the organisation's sensitive information from cyber threats in a pragmatic and cost-effective manner.Responsibilities:Conduct comprehensive cybersecurity assessments to identify vulnerabilities, assess risks, and develop mitigation strategies.Collaborate with internal stakeholders and external partners to implement security best practices and address identified vulnerabilities and weaknesses.Develop & establish supplier chain security agreements / contracts / questionnaires and manage completion and disengagement.Ensure timely and robust incident management resolution, including major incident response coordination and management.Stay informed about emerging cybersecurity threats and trends, providing recommendations for proactive risk mitigation and threat prevention.Skills/Experience:Proven experience in cybersecurity assurance or related roles, with a strong understanding of cybersecurity principles, practices, and technologies.Relevant certifications (e.g., CISSP, CISA, CISM, etc.) are a plus.Technical knowledge and broad hands-on experience of working with security technologies such as the Microsoft XDR stack, vulnerability management tools, EDR platforms, SIEMs (Splunk / Azure Sentinel), Powershell etc.Strong analytical and problem-solving skills, with the ability to effectively prioritise and manage multiple tasks.Ability to work supportively and collaboratively with colleagues across Technology & transformation as well as the wider business.